Tragically I.T. systems go wrong, that’s great news for us but disastrous for you!

Its all about the response. Think of as us as your emergency service for your I.T needs.

Unfortunately we don’t have flashing lights, but our response times and our service levels are the basis on which Mistral has been built. We understand that when things don’t quite go to plan with your systems you want them sorted as quickly as possible, with maximum result and minimal disruption.

We offer a diversity of different support functions and services. These range from simple pay-as-you-go incidents on a reactive basis or, as we believe prevention is better than cure, comprehensive 'all in' contracts. We can cover multiple sites, with guaranteed agreed response levels.  With sympathetic helpdesk and remote support calls, prompt email responses and friendly on-site assistance, you can be sure of a helpful service.

We recognise that each and every client has specific support needs and requirements, after all being unique is what makes you… well you! Because of this we match your requirements with a custom package to ensure you get exactly what you need. No one likes paying for things they don’t need so our flexible approach allows us to build a support plan with just you in mind. And if your needs change (as naturally they do) we are able to re-assess your requirements and change your package accordingly, meaning you stay in control.

Put simply, our service levels are extremely high, our technical team true professionals, and we commit that as technologies evolve and advance, so will we, so you can be certain that Mistral will continue to be at the forefront of I.T Support.